Cancelation Conditions and Cancelation Insurance
Reservations are handled in compliance with Austrian Hotel Contracting Regulations
This means:
Up to 3 months prior to arrival, there is no cancelation penalty.
From 3 months to 1 month prior to arrival, we charge 40% of the total price.
From 1 month to 1 week prior to arrival, the cancelation penalty will be 70% of the total price.
In the event of cancelation within 1 week of arrival, we will be obliged to charge 90% of the total price.
In order to avoid additional costs and give you greater peace of mind, we recommend purchasing cancelation insurance:
Because life doesn't always work out the way we would wish, especially when it comes to our well-earned vacation, we strongly recommend that our guests purchase supplemental cancelation insurance.
With Hotelstorno Plus insurance, you avoid unnecessary experiences in the worst case scenario, i.e. if an unforeseen illness or death prevents you from coming, causes you to leave prematurely, or if you need to call on the mountain rescue services, you won't incur any additional expenses!
This is where you can calculate your insurance costs and then go ahead and book online.
